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On-Call Support
Backup support when there is no IT support on staff. Includes our Security Alert Program, Priority Emergency Response, and Remote Diagnostics capabilities.
LAN/Wireless Setup
When you're installing a new LAN, or connecting one LAN to another, and be it traditional or wireless, we can get you up and going.
Extended Emergency Support
It’s 3am and your server goes down. With Extended Emergency Support, you can pick up the phone and reach an engineer who can get you back up and running. We can help you over the phone, and if need be get someone onsite ASAP. Walker Systems Support’s Extended Emergency Support plan gives you a variety of options to assist your company in maintaining your computer networks during off-business hours.
Website and E-mail Hosting
For clients looking for a third party to host their website and/or e-mail.
Remote Systems Management
We don't have to be on-site to keep an eye on your systems. We'll know when things are working as they should, and more importantly when they aren't. This means we can intervene before a problem with your system becomes a problem for you and your staff.
Limited Extended Support
When you're looking for off-hours coverage for a specific period of time, with a specific area or level of expertise.
Help-Desk Support
When you're looking for a resource to handle workstation application support, either locally or remotely.
On-Site Systems Support
Regularly scheduled support to handle network management issues, from preventive maintenance through to strategic planning, and all the troubleshooting and fire fighting that goes on in between.
Network Performance Analysis
We'll take a look at your network, using Network Analysis tools that can identify bottlenecks, and other areas affecting your networks' performance, and we will provide you with recommendations for a course of action to remedy these problems.
Network Assessment
We'll take a look at your network to give you a general sense of it's health, and how it has been setup. We will provide recommendations on areas for improvement on issues pertaining to performance, security, and preventive maintenance.
General IT Support
When you're looking for a specific Area of Expertise for hourly support.
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