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On-Call Support
Backup support when there is no IT support on staff. Includes our Security Alert Program, Priority Emergency Response, and Remote Diagnostics capabilities.
LAN/Wireless Setup
When you're installing a new LAN, or connecting one LAN to another, and be it traditional or wireless, we can get you up and going.
Escalation Insurance
When you need the predictability of a fixed monthly IT expense, Escalation Insurance will take care of all your IT labor needs for one monthly fee. This service covers all Walker labor needed to keep your equipment up and running. We will monitor workstations, servers and appliances, and provide you with remote and onsite support for anything that may go wrong. When you're looking for first class support, rapid response and predictable monthly expenses, Escalation Insurance is the answer.
Website and E-mail Hosting
For clients looking for a third party to host their website and/or e-mail.
Remote Systems Management
We don't have to be on-site to keep an eye on your systems. We'll know when things are working as they should, and more importantly when they aren't. This means we can intervene before a problem with your system becomes a problem for you and your staff.
Help-Desk Support
When you're looking for a resource to handle workstation application support, either locally or remotely.
On-Site Systems Support
Regularly scheduled support to handle network management issues, from preventive maintenance through to strategic planning, and all the troubleshooting and fire fighting that goes on in between.
Network Performance Analysis
We'll take a look at your network, using Network Analysis tools that can identify bottlenecks, and other areas affecting your networks' performance, and we will provide you with recommendations for a course of action to remedy these problems.
Network Assessment
We'll take a look at your network to give you a general sense of it's health, and how it has been setup. We will provide recommendations on areas for improvement on issues pertaining to performance, security, and preventive maintenance.
General IT Support
When you're looking for a specific Area of Expertise for hourly support.
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