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With Walker Sentinel Services, you focus on business all day and sleep better at night.
Sentinel Service provides 24/7 monitoring of your computer network giving you peace of mind and giving your Walker engineer more tools to help keep your IT infrastructure up and performing the way it should.
Sentinel is working for you all day, every day, so even when we’re not there we have you covered. While you take care of business, it continually monitors the status of your network and lets us know if something is wrong, so we can take care of the problem before it affects your business.
Walker Sentinel doesn’t sleep at night either. Active monitoring continues after the work day, alerting appropriate personnel when critical thresholds are crossed. You can then choose whether to have us resolve the problem immediately, or wait for the next business day. With Sentinel you can design the support plan that works for you.
Sentinel does more than just tell you when you’re heading for trouble. It tracks trends, identifies bottlenecks, and provides your Walker engineer with statistics and graphs to help resolve problems and plan for the future.
Computer network problems take away from your ability to focus on your core business. With Walker’s Sentinel service you can concentrate on your business while we watch over your network.
Walker Systems Support's Managed Services solution lets you stay focused on your core business objectives.
- Live systems remote monitoring, 24x7
- Emergency support available 24x7
- Proactive, scheduled network maintenance and support
- Predefined service agreements to meet your business needs
- Remote monitoring and support to detect and resolve problems before they become critical, minimizing downtime
- Integrated with our on-site systems support services
- Hardware asset management
- Best practices maintenance for servers, desktops and network devices
- Printer monitoring
- Monitoring of network devices such as routers, firewalls and managed switches
- Help Desk ticketing
- Automated and self-help activity reports on monitored devices and support incidents
Contact us today and sleep better tonight.
p (860) 678 3530
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