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 We’ve got you covered all day. Walker Systems Support’s Sentinel Service is a 24/7 monitoring solution that keeps watch over your IT network all day, every day. While you take care of business, it continually monitors the status of your network and lets us know if something is about to go wrong, so we can take care of the problem before it affects your organization. Many problems can be resolved remotely, and if an on-site visit is necessary we will call to make arrangements.
In addition to 24/7 monitoring, every quarter a Walker engineer will spend a half day with you reviewing reports, making
recommendations, and resolving issues to prevent future problems.
Have a question while you’re covered by Sentinel? You’re entitled to our On-call Short Call Courtesy – calls to our support desk of less than 15 minutes are free of charge.
Our Sentinel doesn’t sleep at night either. Active monitoring continues after the work day, alerting appropriate personnel when critical thresholds are crossed. You can then choose whether to have us resolve the problem immediately, or wait for the next business day. With Sentinel you can design the support plan that works for you.
Sentinel does more than just tell you when you’re heading for trouble. It tracks trends, identifies bottlenecks, and provides your Walker engineer with statistics and graphs to help resolve problems and plan for the future.
High-level support for a small business price. Computer network problems hinder your ability to focus on core business issues. With Walker’s Small Business Sentinel you can concentrate on what you want to, while we watch over your network. For an IT partner you can trust, call us today, and sleep better tonight!
Small Business Sentinel is just right when you:
- Run mission critical applications on your network
- Don’t have full-time professional IT staff
- Want peace of mind regarding your computer systems
- Need occasional access to high-level technical support
Benefits
- One low fixed monthly price
- 24/7 active monitoring
- Unlimited access to phone support
- Quarterly on-site visits scheduled with a Walker engineer
- Purchasing support
- Lower rates for project work
- A professional IT partner in your corner!
Contact us today and sleep better tonight.
p (860) 678 3530
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