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We at Walker Systems Support seek highly motivated, hands-on professionals who are looking for a challenging and rewarding career. We are currently accepting resumes for the following positions:
Employment Application - Click here to download PDF.
Director of Marketing and Sales - Farmington Office
We are a rapidly growing IT Consulting firm with a new twist: Our “Stakeholder Model” means rewarding employees and the community for our success and following conscious-driven sustainable business practices. We are looking for someone who can help us develop the Sales and Marketing departments, and help us take our business to the next level. Requires someone with senior management experience as well as hands-on experience in both consultative service sales and marketing and communications. Must be comfortable working as part of our senior management team as well taking on day to day management responsibilities.
If you have more than seven years in a strategic sales, marketing and communications position and are looking to make a difference, please send your cover letter, including salary requirements and resume to:
Marketing and Communications Manager - Farmington Office
We are a rapidly growing IT Consulting firm with a new twist: Our “Stakeholder Model” means rewarding employees and the community for our success and following conscious-driven sustainable business practices. We are looking for someone to oversee our message and branding, both internally and for our clients. Looking for strength in creative design, web development, copy writing, publicity management. Must be a strategic thinker with the ability to take a hands-on approach. Requires 3-5 years of management experience in this area.
Send resume and salary requirements to:
Sales Manager - Farmington Office
We are a rapidly growing IT Consulting firm and with two Connecticut offices and plans for future growth throughout New England. We are looking for a Sales Manager to lead our experienced Farmington sales team, and help us develop a template for future business units. This is an exciting position for someone with at least 5 years of consultative service sales management experience who is looking for the next level of challenge.
If you’re a motivational, analytical, strategic player with experience in the IT services world, please send your cover letter, including salary requirements and resume to:
Senior Help Desk Specialist - Farmington Office
Walker Systems Support is a mid-sized IT management and support firm looking for a team player with 2-4 years of experience providing phone support in a fast-paced environment. We are seeking an individual who is enthusiastic, able to manage a diverse workload and problem-solve a wide range of technical issues. Our Senior Help Desk Specialists are responsible for triage and solution of issues communicated via phone and email, as well as some internal operations support.
Candidates will have strong customer service and communication skills in order to provide the level of support required in this fast-paced environment, as well as have strong organizational abilities and be enthusiastic and a great team player.
Knowledge and Skill Requirements
- Desktop/Laptop Hardware
- Desktop application support, including Microsoft Office
- Networking knowledge (including LAN, WAN and Wireless)
- Active Directory
- Backup Technology
- E-mail functionality
- A+ Certification
Knowledge of Apple/Mac, Smartphone technology and Malware/Virus troubleshooting a plus.
If you're looking for a challenge with great opportunities for technical and professional growth, we can be your employer of choice!
If you are interested in this exciting opportunity, please forward your cover letter, including your salary requirements and resume to:
Associate Help Desk Specialist - Farmington Office
Walker Systems Support is a mid-sized IT management and support firm looking for a team player with 1-2 years of experience providing phone support in a fast-paced environment. We are seeking an individual who is enthusiastic, able to manage a diverse workload and problem-solve a wide range of technical issues. Our Help Desk Specialists are responsible for triage and solution of issues communicated via phone and email, as well as some internal operations support.
Candidates will have strong customer service and communication skills in order to provide the level of support required in this fast-paced environment, as well as have strong organizational abilities and be enthusiastic and a great team player.
Knowledge and Skill Requirements:
- Desktop/Laptop Hardware and configuration
- Windows XP/Vista experience
- Desktop application support, including Microsoft Office
- Printer troubleshooting (local and networked)
- Basic Networking knowledge (including LAN, Wireless)
- E-mail functionality
Microsoft Windows Server, Backup Technology and Malware/Virus troubleshooting a plus. If you're looking for a challenge with great opportunities for technical and professional growth, we can be your employer of choice!
If you are interested in this exciting growth opportunity, please forward your cover letter, including your salary requirements and resume to:
Systems Engineer - Stamford Office
We are seeking an individual who is enthusiastic, hard working, able to manage a diverse workload and problem-solve a wide range of technical issues. You will need a minimum of 5+ years experience installing, upgrading, and maintaining Microsoft Windows networks. Novell NetWare and Linux/UNIX network experience are a plus. The ideal candidate will have broad knowledge of general computer software (Microsoft Office, various antivirus products, tape backup, remote management tools, general utilities, etc.) and operating systems (Windows Server 2003/2000, Windows XP/Vista, Windows NT/9x, NetWare)and operating systems (Windows 9x, Windows NT/2000, Windows XP, NetWare). You must be able to quickly learn/troubleshoot new software "on the spot" as dictated by a client’s environment. You will also be responsible for other support activities including managing routers, network switches, firewall configurations, remote and network management software; as well as providing pre-sales technical support to the sales staff by providing estimating, quoting and project management support. Any experience in designing, installing/maintaining routers, switches and firewalls using Cisco routers, switches, PIX firewalls; any industry certifications (CNE,CNA,MCSE,MCPS), or any background in MAC OS and/or Unix would be considered a plus!
Ideal candidates will have CS/MIS or industry related degrees. You must be self-motivated to start projects and be comfortable in an independent environment. At the same time, you must have good communication skills and be a collaborative member of our team. You will be expected to take full personal responsibility for the quality of your work. Our clients are professional services organizations such as law firms, banks, credit unions, architects, accountants, health care practitioners, etc. They expect clear and concise oral and written communication at a level that can be understood by someone with limited or no technical background. Excellent interpersonal and organizational skills are also a must. You must have the ability to make recommendations based on cost effectiveness as well as technical considerations, and you must be strongly oriented toward customer service. You must be able to work comfortably and patiently with all levels of users. Support of our diverse client base requires travel throughout Connecticut.
If you’re smart, energetic, and outgoing and interested in working for a company which defines success by it’s ability make a positive difference in the world, then send your resume and cover letter with salary requirements to:
HR Administrator/Recruiter - Farmington Office
Fast growing IT Management firm is looking for upbeat, creative, organized go getter with strong communication skills to help us attract great people and continue growing. Ability to recruit strong technical talent throughout New England, and someone who will help us build our team in new locations, and ensure that people stay happy within the company.
Primary Respondsibilities
- Find qualified candidates interested in working at Walker.
- Develop relationships with various schools to ensure a constant flow of candidates.
- Develop various outreach programs to encourage good candidates to work for Walker.
- Ensure that good employees are happy with Walker.
- Assist in creating start-up teams for new business units.
Knowledge and Skill Requirements
- Ability to find and sell strong candidates on Walker.
- Ability to do initial phone screening to ensure that the right candidates are invited in.
- Upbeat, creative, organized, strong communication skills.
If you’re smart, energetic, and outgoing and interested in working for a company which defines success by it’s ability to make a positive difference in the world, then send your resume and salary requirements to
Business Development Manager - Stamford Office
Walker Systems Support is a growing mid-sized IT Network Management and Support firm seeking candidates with strong sales experience and success in selling IT services. This individual will be responsible for generating initial interest in companies located in Fairfield County and Westchester. Once an opportunity is identified, the incumbent will be expected to work cooperatively with technical resources to define the needs and propose IT support solutions and close the business. As a sales professional, you are responsible for generating new business by prospecting, cold-calling, networking and closing the sale.
Knowledge and Skill Requirements:
- Must have 2 - 3 years experience selling IT services
- Strong skills in control of entire selling cycle, from prospecting through evaluation to successful deal negotiation
- Strong "hunter" selling skills
- Self-initiator, and confident, self-reliant problem solver
- Comfortable calling at the CXO level
- Comfortable with calling prospects and overcoming objections
- Experience in selling to CIO's, IT Directors and IT Managers
- Good at prospecting and new account/new territory development
- Use a solutions sales methodology or approach
If you are interested in this exceptional opportunity, please forward your resume and cover letter, including your financial requirements, to:
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Associate Network Specialist - Farmington Office
We are seeking an individual who is enthusiastic, hard working, and able to manage a diverse workload and problem-solve a wide range of technical issues. You will need a minimum of 2+ years experience installing, upgrading and maintaining Microsoft Windows networks including desktop, application, and hardware support. Knowledge of Apple/Mac and/or basic server administration a plus! You must be self-motivated but also be able to work well in a team environment.
If you’re a great communicator, organized, energetic, and have excellent interpersonal skills, we’re looking for you. Candidates should thrive in a fast paced environment and love it. Support of our diverse client base requires travel throughout Connecticut.
If you are interested in this exceptional opportunity, please forward your resume and cover letter, including your financial requirements, to:
Office Assistant - Stamford Office
Responsible for the support of the sales, marketing and engineering departments of our Stamford, CT business unit. The primary functions of this role will include working closely with our staff to provide on-going administrative support as well as facilitating the processing of proposals and quotes to assist our sales people on the road and being a point of contact for our current clients.
Primary Responsibilities:
1. Perform general office duties such as screening incoming phone calls, mail, publications and other correspondence.
2. Investigate and research new leads to populate our sales database which will include web research, phone research as well as analyzing and interpreting market research data.
3. Work with client base to ensure satisfaction through direct and proactive contact.
4. Participate in the new client start-up planning process and meetings to foster a positive and informative experience.
5. Provide a central contact point for clients seeking answers to questions and help resolve any issues.
6. Maintain accurate and timely information.
7. Other duties as assigned.
Knowledge and Skill Requirements:
1. Ability to work as part of a diverse team and interact effectively with all levels of management.
2. Attention to detail in all aspects of job is a must.
3. Ability to organize and complete multiple projects simultaneously, efficiently and on-time.
4. Strong oral and written communication skills.
5. Strong computer skills and ability with: Word, Excel, Internet and other related software.
If you are interested in this exceptional opportunity, please forward your resume and cover letter, including your financial requirements, to:
Client Relationship Manager - Farmington Office
Enthusiastic and dynamic personality needed at our growing Farmington based IT Consulting Company. The ideal candidate will have one to three (1-3) years of experience managing professional service accounts with sales experience a plus.
The Client Relationship Manager is responsible for ensuring client satisfaction through direct and proactive client contact. Provides a central contact point for clients looking for answers to questions, help in resolving problems, and assistance in getting support from any area within the company. Success in this role will minimize our loss ratio, ensure that clients maximize the use of our services, and that they will recommend us to their peers.
Primary Responsibilities:
1) Participate in the new client start-up planning and meetings to ensure that the clients experience with us gets off to a good start
2) Provide an easy central point of contact for the client
3) Works with other departments to help answer questions, resolve problems, and facilitate/encourage the use of other services
4) Perform 90 day and annual client reviews to ensure that we're doing everything that we should be doing, and that the client is completely happy with our services
5) Provide information to clients about new services or specials offerings
Knowledge and Skill Requirements:
1) Strong oral and written communication skills
2) Demonstrated skills and experience in client support
3) Strong organizational skills and attention to detail
4) Experience in conflict resolution
5) Strong computer skills and ability with Word, Excel, and other related software
6) Ability to manage multiple projects at a time
7) Work requires some travel to clients
If you are interested in this exceptional opportunity, please send your resume and salary requirements to:
Network Specialist - Farmington and Stamford Offices
Walker Systems Support is a mid-sized IT management and support firm looking for a team player with 2-5 years of experience installing, upgrading, and maintaining Microsoft Windows Servers 2000/2003. Additional experience installing, troubleshooting and supporting desktop applications and computer hardware. Internet hardware experience is beneficial. Industry certification(s) (CNE,CNA,MCSE,MCPS) a plus! Ideal candidates will have CS/MIS degrees. If you're a great communicator, organized, energetic, and a team player, we're looking for you. Candidates should thrive in a fast paced environment and love it! Support of our diverse client base requires travel throughout Connecticut.
If you're looking for a challenge with great opportunities for technical and professional growth, send your resume and salary requirements to:
Senior Network Specialist - Farmington and Stamford Offices
3+ years experience installing, upgrading, and maintaining Microsoft Windows Servers 2000/2003. Candidate will be responsible for support activities including desktop support, server troubleshooting, managing firewall configurations, remote and network management software. Experience in designing, installing and maintaining routers, switches and firewalls using Cisco routers, switches, PIX firewalls is a plus!
Industry certification (CNE,CNA,MCSE,MCPS), along with a background in MAC OS and Unix a plus! Ideal candidates will have CS/MIS degrees. If you’re a great communicator, organized, energetic, and a team player, we’re looking for you. Candidate should thrive in a fast paced environment and love it! Support of our diverse client base requires travel throughout Connecticut. If you're looking for a challenge with great opportunities for technical and professional growth, send your resume and salary requirements to:
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